Freda — how it works

You shop abroad.

A souvenir. A suit. A coffee machine.

Your receipt includes VAT.

HERMÈS · DUBAI MALL

Evelyne bagAED 28,000

Silk scarfAED 1,500

PerfumeAED 500

SubtotalAED 30,000

VAT (5%)AED 1,500

TOTALAED 31,500

As a tourist, that VAT belongs to you.

But claiming it back is painful.

📄

Paper forms

🛃

Customs queue

⏱

Weeks of waiting

📬

Posting receipts

The result

Most tourists never bother. So —

billions

of euros go unclaimed. Every year.

Freda.

Tap your card. Freda does the rest.

💳

F.

🏛

💳

You tap

Freda

Tax authority

Refund back

No forms. No queues. No printed receipts.

The refund lands back on your card.

•••• •••• •••• 4 8 1 2

+ AED 1,200

Automatically.

A better deal for everyone

Tourists keep most of their VAT.

Everyone who makes it work earns a share. The state holds a buffer against misuse.

Tourist

Tourist Freda State buffer Retailer Card network

Freda.

VAT refunds, on autopilot.